Error when importing VirtualDJ 8 XML file

alexxdls shared this idea 3 months ago
Completed
Best Answer
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This has now been fixed in our latest release:

0.14.0

Download the latest version in App or via https://beta.mixo.dj.

Comments (8)

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Thanks for the feedback.


I've moved this to the roadmap.

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same error over here also

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Thanks for letting us know, you're subscribed to this idea so you'll get updated when there's a fix

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The problem is still exists even in the latest version.

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This issue is still 'In Progress' as per the roadmap, so rest assured we are working on it!

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This has now been fixed in our latest release:

0.12.0

Download the latest version in App or via https://beta.mixo.dj.

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Sorry guys,but MIXO still crashes when i'm trying to load Virtual database

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To help us, could you follow this guide to turn on logs

https://support.mixo.dj/guide/how-to-turn-on-logs

Then import your VirtualDJ XML file again to repeat the error then go to: Music > MIXO > Logs - and send us the files there.

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2020-05-26T10:30:07.120Z Read file C:\Users\ThomAce\New.WAV: Start
2020-05-26T10:30:07.130Z Read file C:\Users\ThomAce\Downloads\andy_moor__somna_look_back_edit.mp3: Start
2020-05-26T10:51:29.789Z Read file C:\Users\ThomAce\New.WAV: Start
2020-05-26T10:51:29.800Z Read file C:\Users\ThomAce\Downloads\andy_moor__somna_look_back_edit.mp3: Start
2020-05-26T10:51:40.846Z Read file C:\Users\ThomAce\Documents\VirtualDJ\: Start
2020-05-26T10:51:40.855Z Read file C:\Users\ThomAce\Documents\VirtualDJ\: Failed: Error: EISDIR: illegal operation on a directory read
2020-05-26T10:51:49.211Z Read file C:\Users\ThomAce\Documents\VirtualDJ\database.xml: Start
2020-05-26T10:52:41.181Z Read file C:\Users\ThomAce\Documents\VirtualDJ\database.xml: Start
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Thanks, thomacepcg. I've passed this to our devs to look into further.

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here is the log file

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Could you both please send over the VirtualDJ database.xml files as well, thanks!

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We're unable to replicate this bug. Would anyone be able to email us with their VirtualDJ database.xml file that is causing the issues so we can test it directly?

Thanks.

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Hey Jon, what is the email to send to? I can send my .xml if still needed......

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That would be great, thanks!

You can either attach it to a comment here or send it to support@mixo.dj

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ok I sent email but in case you cannot use the file here is another link via Dropbox:

https://www.dropbox.com/s/mcmbynhw3zt7fmh/database.xml?dl=0

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We have identified a potential issue; make sure that your VirtualDJ install is updated to the latest version (8.4). We are still looking into a fix for other 8.# versions.

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hey Jon, sent a reply to your email and it created a new ticket and I forgot to attach the screenshot, something I did not want to do, but we, well I am on 8.4 b5754 was updated today once I opened up the software. Prior to this I was already on v8.4 b5681, not sure why the xml file is showing an earlier version.

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No problem at all, thanks for confirming!

We'll continue to look into this and let you know when a fix is ready.

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This has now been fixed in our latest release:

0.14.0

Download the latest version in App or via https://beta.mixo.dj.