app goes white

gibbz shared this question 4 months ago
Answered

when im about 80-90% of analysing the tracks the app goes completly white and i have to close it and go back to the where it stared from

Replies (1)

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Hey gibbz,


Could you send me a bit more info about what happened and answer the following?

- Confirm you meet our minimum requirements:

https://support.mixo.dj/guide/mixo-system-requirements

- Check you're running our latest MIXO version (v0.48):

https://www.mixo.dj/download

- Send operating system (PC, Mac or Linux) & device info for your phone

- What type of import did you do? Rekordbox, Traktor etc. and is that program up to date?

- How many tracks are you importing?


Once we have all this we can look to replicate the issues and get a report raised with our team.

Thanks,

Jon

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