Inaccurate "storage full" message across 2 different google accounts
Answered
Hi, I am getting a message that my cloud storage is full, but I am confident it is not. At first I thought this might have to do with my former university clamping down uploads to my account, so I switched to my personal account which I know for sure has ample storage. Same message. Fails to upload anything. Using the Linux client. Thanks!
Hey Gregory,
Firstly, make sure you are on the latest version which is 0.35, download here or in-app.
Secondly, try going to Settings > Debug > Reset Local - this will delete the local cache. You can then login again and check the status of your cloud storage under Settings > Account.
If this doesn't work, I would recommend Resetting MIXO which will remove everything and allow you to start fresh - full details of this are here: https://support.mixo.dj/guide/reset-mixo-account
Let me know how you get on with the above!
Thanks
Jon
Hey Gregory,
Firstly, make sure you are on the latest version which is 0.35, download here or in-app.
Secondly, try going to Settings > Debug > Reset Local - this will delete the local cache. You can then login again and check the status of your cloud storage under Settings > Account.
If this doesn't work, I would recommend Resetting MIXO which will remove everything and allow you to start fresh - full details of this are here: https://support.mixo.dj/guide/reset-mixo-account
Let me know how you get on with the above!
Thanks
Jon
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