Inaccurate "storage full" message across 2 different google accounts

Gregory shared this question 44 days ago
Answered

Hi, I am getting a message that my cloud storage is full, but I am confident it is not. At first I thought this might have to do with my former university clamping down uploads to my account, so I switched to my personal account which I know for sure has ample storage. Same message. Fails to upload anything. Using the Linux client. Thanks!

Replies (1)

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Hey Gregory,

Firstly, make sure you are on the latest version which is 0.35, download here or in-app.

Secondly, try going to Settings > Debug > Reset Local - this will delete the local cache. You can then login again and check the status of your cloud storage under Settings > Account.

If this doesn't work, I would recommend Resetting MIXO which will remove everything and allow you to start fresh - full details of this are here: https://support.mixo.dj/guide/reset-mixo-account

Let me know how you get on with the above!

Thanks

Jon

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