problemi di visualizzazione upload
Answered
Salve, sto provando a caricare dei brani che sono stati analizzati. ho visualizzato la barra di avanzamento in progress per l'upload ma successivamente non mi è più comparso. In progress tutte le voci sembrano ferme e non so a che punto è il mio upload oppure la mia analisi dei brani impedendomi di finire il lavoro.
The same question 
Hi,
Could you try the following:
1. Make sure you are on version 0.19.0, you can download it again here.
2. Reset MIXO and turn on logs
Go to Settings > Debug > Reset MIXO. Once MIXO has reloaded, do the same again but Delete Upload Queue.
https://support.mixo.dj/guide/how-to-turn-on-logs
Reimport your tracks, or a selection of your tracks.
Then go to: Music > MIXO > Logs - and send us the files there.
3. If the above doesn't help, we can try resetting your user on our end.
Let me know how you get on.
Thanks,
Jon
Hi,
Could you try the following:
1. Make sure you are on version 0.19.0, you can download it again here.
2. Reset MIXO and turn on logs
Go to Settings > Debug > Reset MIXO. Once MIXO has reloaded, do the same again but Delete Upload Queue.
https://support.mixo.dj/guide/how-to-turn-on-logs
Reimport your tracks, or a selection of your tracks.
Then go to: Music > MIXO > Logs - and send us the files there.
3. If the above doesn't help, we can try resetting your user on our end.
Let me know how you get on.
Thanks,
Jon
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