import virtual dj collection failed

djagripnos shared this question 3 months ago
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import virtual dj collection failed Fixed this problem

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Could you please send your VirtualDJ database file and could you follow this guide to turn on logs if they aren't already:


https://support.mixo.dj/guide/how-to-turn-on-logs

Then go to: Music > MIXO > Logs - and send us the files there. If there aren't any, import the database again to create them.

Jon

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Thanks for sending those through, I've passed them onto the team to look into and created a new idea:

https://support.mixo.dj/t/1949-virtualdj-failed-import

You've been subscribed to it so as soon as we have an update you'll be notified.

In the meantime, please double check that your VirtualDJ install is up-to-date.

Also, are you currently using Windows 7 with the basic theme?

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Yes i have Windows 7 classic themes i have version virtual dj 8.3 b5186

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