Empy playlist

DJ Cake shared this question 13 months ago
Answered

Hello,

I just made an account to find out how easy Mixo could be.

Hope you can help me.

I just imported a playlist from iTunes like you showed in the Youtube tutorial.
In the beginning you can see that there are songs in the playlist.

But after Import the playlist in Mixo is empty.

Can you tell me how we can fix this?

The file i used is in the attachment

Thanks for helping

Greetings Pim

Replies (7)

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Hi Pim,


Please try exporting your whole library as XML from iTunes, then select that in MIXO. On the import page you can just select a single playlist to import.


Does it work that way?


Remko
MIXO team

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Sorry, here's the guide:

https://support.mixo.dj/guide/itunes-to-mixo


Remko
MIXO team

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Hello Remko,

I did what you said and when I import this playlist into Rekordbox you can see the files but you cannot play them.

How can I fix this?


Greetings Pim

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And in Mixo you can see them as well but are also not playable.

So I am wondering what i am doing wrong

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Are the files .m4p? If so they are protected and cannot be played outside of iTunes.


Otherwise, perhaps it's only the folder where they are located that's protected. In this case you could move them to your music folder, for example, then relocate the tracks in MIXO, then export again.


Let me know what you find.


Remko
MIXO team

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Hello Remko,


They are indead .mp4 files.


What could be the solution now?

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I think the only solution is to convert them, if even possible.

You might have to do some 'googling'!


Remko
MIXO team

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