New

MIXO Topic Question

Read only

DJ ZAYN shared this question ago

Answered

After importing tracks from rekordbox

And exporting tracks to serato

All tracks are locked with a gold lock

And are read only

If I add the same track to serato without Mixo

It doesnt have this problem

The same question

Oldest

Oldest
Newest
Popular

Replies (4)

Remko ●

Hi there,

So we can help you. Please could you let me know if you are you using Mac, Windows or Linux?

Are the files on an external drive?

Reply URL

DJ ZAYN ●

Mac, files on laptop

URL

DJ ZAYN ●

please reply asap its very urgent

URL

Remko ●

That's really strange. I have never seen this before! If the tracks are all highlighted in yellow/gold it means Serato can't find the file.

If possible, please send me your XML which you exported from Rekordbox, so I can check the filePaths.

In the meantime, perhaps reset MIXO (if it's not problem for you to do that). Then export a new Rekordbox XML and import it into MIXO.

Then try exporting a single playlist to Serato - make sure Serato is closed at the time. Then open Serato and see if the single playlist is working.

If not, please also send me a screenshot of Serato so I can see what's happening with the tracks.

Really sorry about this! It's not something we've ever heard of before.

Reply URL

DJ ZAYN ●

XML Link: https://we.tl/t-o6tHJdQsa1

Tried it, reseted it, tracks are locked

Files:

URL

Remko ●

Ok thanks we'll investigate now. I'll let you know as soon as we have an update on this.

In the meantime I've extended your trial for a month so give us time to investigate and, if necessary, release a fix.

Thanks for your feedback.

URL

Remko ●

I found this information that might be useful:

https://support.serato.com/hc/en-us/articles/203253470-Library-icons-and-descriptions

If you right-click the locked files, perhaps you can fix the permission status?

Reply URL

Remko ●

Hi Dj Z,

Just following up on this.

Please let me know if and how you managed to resolve the issue with Serato showing locked tracks?

Thanks,

Remko

Reply URL

To proceed, please choose required action!