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crash al importar tracks con windows 10

djbambamtucuman shared this question 5 years ago
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This issue has now been fixed as of 0.9.0, update in-app or download here:


https://beta.mixo.dj/

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el programa colapsa cuando estamos importando alguna lista de pistas por li menos en windows 10 despues probare a ver si el mismo error ocurre en osx

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Does it crash with an error, or does it just close? If you can give me as much detail as you can that would be really helpful.


Also, could you follow this guide to turn on logs

https://support.mixo.dj/guide/how-to-turn-on-logs

Then go to: Music > MIXO > Logs - and send us the files there.

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simplemente se cierra, ademas pone la máquina pesada, al punto de tener que abrir el administrador de tareas para forzar el cierre y en muchos casos resetear el equipo .

no aparece en la carpeta: Música> Mixo> la carpeta registros, solo aparecen las carpetas; Ilustraciones, copias de seguridad, exportaciones,Logs y Music

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How many tracks are you importing when it crashes?


Can you make sure that your computer meets the minimum system requirements:

https://support.mixo.dj/guide/mixo-system-requirements

Please also send us a screenshot of your task manager when the app crashes so we can see CPU and Memory usage.

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This issue has now been fixed as of 0.9.0, update in-app or download here:


https://beta.mixo.dj/

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