Phone app displays "No Title" - Not working

Fernando shared this question ago

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I have 147K songs, all uploaded and synced in Mixo from a Serato DB. Using Google Drive, I confirmed all 147K songs have been uploaded to Google Drive via a Google Colab script checking the backend MIXO folder. Issue is my iPhone Mixo app just wont work. The phone app just says "No Title - No Artist" across any playlist. I tried syncing everything and selective sync - logging out - reseting local DB - over 20 times of restarting trying different workflows with no luck. I am about to throw in the towel and cancel all my subscriptions (Mixo & Google Drive 5TB). Any other options I can try to fix this difficult troubleshoot?

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Remko ●

Hi there,

Yeah that's an insanely large library which any phone will understandably struggle with.

Please try this:

1. Turn on Selective Sync.
2. Settings/Debug -> Reset Local (make sure you choose LOCAL otherwise you'll reset everything).
3. Login and select a few playlists you want to sync.

This should work, unless the playlists you select have a ridiculous number of tracks!

Remko

MIXO DJ team

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Fernando ●

Thank you for the recommended steps. I did try this a few times with no luck. However, recently after making this post, I tried the below all appears to be working now (not using selective sync). Appears just being persistent worked out. I will try to check back into this post after a week to give a status update.

1. On the phone -> Debug -> Clear Cache. THEN Reset Local.

2. Uninstalled the MIXO phone app.

3. Reinstalled the MIXO phone app.

4. On the Phone -> LOGGED IN -> THEN connected to my CLOUD service (Google).

All my 147,996 Tracks are visible now. All playlists are visible and playback on the phone is working. Also want to add, I have 50% of my library are mp4 video files. There is a three to four second lag on those files before they start playing (around 50 to 80MB size files). This is beyond reasonable and impressive.

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Remko ●

Wow that’s incredible. I’m glad you got it working but I have no idea why it wasn’t working before!

Remko

MIXO DJ team

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