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Serato DJ Pro import is not showing cue points

ealcantararod shared this question ago

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So, the main point I downloaded the app of MIXO, is because I read that you can import tracks with the cue points you had on your DJ Software, so you can use it in another software, but I imported some of my tracks which I knew that had cue points and they don´t appear in the MIXO software.

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Greetings from Mexico

The same question

Best Answer

Jon ●

This has now been fixed in our latest release:

0.12.0

Download the latest version in App or via https://beta.mixo.dj.

Replies (3)

Guest ●

We are looking into an issue with cue point imports:

https://support.mixo.dj/t/serato-import-not-showing-waveform

Please can you also:

- Send us operating System & device info

- Check you're running our latest MIXO version:

https://www.mixo.dj/release-notes

I've subscribed you to the above idea and will let you know when we've got an update with a fix.

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ealcantararod ●

¿How can I get those files?

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Guest ●

For Windows go to Settings > System > About

For Mac click on the Apple icon in the top left of the taskbar and select About this Mac.

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ealcantararod ●

Miles, I didn´t found those files. :()

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Jon ●

The first section of the article here is for windows

For mac, see this article

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Jon ● ●

This has now been fixed in our latest release:

0.12.0

Download the latest version in App or via https://beta.mixo.dj.

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djdexchicago ●

I'm having the same issue and I'm on 0.15.0

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Jon ●

Could you give me a bit more information about the following:

- Are you using Serato?

- Were you importing via 'Tracks' or 'Serato Crates'?

- Please turn on logs via the 'Debug' menu in settings (if not already on), import again and send us the logs generated in Music > MIXO > Logs

The more detaIls you can give me the better.

Thanks!

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