Music not downloading to second computer

dmack003 shared this question ago

Answered

Apologies if I have missed something but I've checked many guides and haven't found the answer to this question:

I am testing just 2 tracks which I have synced to the cloud. They appear in my Dropbox, and I am able to play them on my laptop (2nd computer) without issue from the cloud. I have enabled the Download All Music toggle, and also tried toggling this off and back on. Also tried variations of restarting the computer and also the app.

I do see a folder created on my mac in Music/Mixo/Music/ but no tracks have downloaded to the folder.

If I'm missing something can you please help point me in the right direction? Thanks

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Replies (2)

Darby ●

Hey,

We have passed this onto our devs to review and will be in touch soon.

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Guest ●

Hey

There is a bug with downloading music from the cloud.

I've passed this on to the developers and subscribed you to the idea:

https://support.mixo.dj/t/music-not-downloading-from-cloud-storage

Normally all your downloaded music would show in Music/Mixo/Music/

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