Unable to connect to cloud in 1.88.0

brian shared this question 26 days ago
Answered

When I import Engine DJ, it doesn't upload to OneDrive and says cloud is disconnected. I go through the process of connecting my OneDrive account, but Mixo does not link and upload or sync my tracks to OneDrive anymore.

Replies (4)

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Please try this:


1. logout of the browser here: https://www.mixo.dev/login-success.


2. Logout of OneDrive in your browser.


3. Disconnect OneDrive in MIXO (if connected)


4. Logout of MIXO.


5. Login and reconnect OneDrive.


If upload doesn’t start immediately, select all tracks, right-click and select Upload Tracks.


Remko

MIXO DJ team

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Followed those steps exactly, but still says Sync Offline in the top left of the desktop and shows as cloud not connected in settings. When I opened the mobile app it gives me a "Cloud token error! OneDrive is not currently available. Please reconnect your cloud storage to resolve the issue.". It keeps popping up in the mobile app and makes it really hard to do anything else. When I do eventually get able to navigate to connect my cloud account, I log in but just get a page that says "Oops! Something went wrong. Please try again, or contact Support".

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Ok we’ll investigate this issue asap and I’ll report back as soon as it’s resolved.


Remko

MIXO DJ team

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OneDrive should now be working.

Thanks for the headsup!


Remko

MIXO DJ team

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