Connection to Mixo failed

Tsunoo shared this question ago

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Hi !

Connection to Mixo failed. I tried to disconnect, quit the app, relaunch the app and reconnect : still impossible to connect to Mixo, from the Windows desktop app and from the Android app.

On desktop app, the import process could not complete: my tracks and playlists are not synced with Mixo cloud. On Android app, I cannot get the latest version of my library.

Thanks,

Tsunoo

The same question

Replies (2)

Tsunoo ●

I forgot to write: I am running 1.77 version on desktop and 1.76 on Android.

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Remko ●

Hi there,

Please logout of your cloud storage then logout of MIXO, then login to MIXO and then try reconnecting your cloud.

Let me know if it works!

Remko

MIXO DJ team

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Tsunoo ●

Hi Remko,

Yes, it worked. But I find that I very often need to logout : nearly on every import of my Rekordbox library... Do you think this will be someday corrected ?

Regards,

Tsunoo

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Remko ●

I'm not sure, it seems to be a new issue. We're looking into it!

Remko

MIXO DJ team

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