Downloaded Songs on iOS Not Playing or Taking a Long Time to Play
Answered
I have downloaded songs to my iPhone and when I click on them to start playing, it buffers and doesn't start playing.
Here is some additional info:
- Using an iPhone with iOS version 17.5.1
- All songs imported from Serato
- Connected to Dropbox cloud storage
- All songs that I am trying to play on my iPhone have been downloaded and have pink dots next to them
Why is it taking so long (ie, the songs are buffering and not playing) and in most cases, why aren't the downloaded songs not playing at all?
Hi Brian,
To verify if your tracks are actually downloaded you can check the iOS Files app where you should find them in playlist folders.
If they are there, go back to MIXO and try playing a track from a different playlist. This will clear the cache and rebuild the queue which normally fixes any issues related to caching.
Remko
MIXO team
Hi Brian,
To verify if your tracks are actually downloaded you can check the iOS Files app where you should find them in playlist folders.
If they are there, go back to MIXO and try playing a track from a different playlist. This will clear the cache and rebuild the queue which normally fixes any issues related to caching.
Remko
MIXO team
By the way, I can play the files with no issues from the iOS files folder for the MIXO folder. They open up right away with no issues. I attached a couple of screenshots for reference.
By the way, I can play the files with no issues from the iOS files folder for the MIXO folder. They open up right away with no issues. I attached a couple of screenshots for reference.
Looks like you downloaded a huge playlist with over 4,494 tracks... how many tracks are in that playlist?
Remko
MIXO team
Looks like you downloaded a huge playlist with over 4,494 tracks... how many tracks are in that playlist?
Remko
MIXO team
To confirm, does the toggle need to be turned off on the desktop app or my phone?
To confirm, does the toggle need to be turned off on the desktop app or my phone?
By the way, the buffering still persists. I have logged out and did a restart on the app but once I open it back up and log back in, the buffering is still there and the pink dots are still there as well. I have attached a screenshot for you to review. If I’ve missed something on the toggle please let me know. Thanks!
By the way, the buffering still persists. I have logged out and did a restart on the app but once I open it back up and log back in, the buffering is still there and the pink dots are still there as well. I have attached a screenshot for you to review. If I’ve missed something on the toggle please let me know. Thanks!
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