Deleted tracks showing on mobile
Hi - I've just signed up for MIXO gold but having an issue on iOS which is making it pretty useless.
I did have some tracks from Tidal in my Rekordbox collection which pulled through into MIXO but obviously didn't work.
I then removed these tracks from my Rekordbox collection and even. disconnected TIdal in Rekordbox. I've then done the reset MIXO option under debug, but on re-importing some of these tracks are still showing (even though they aren't in my collection in Rekordbox).
Also when going on my phone app. (iOS) there's over double the number of tracks there should be. I've done reset local, even deleted and reinstalled the app but on syncing it still states over 5,000 tracks when there's only about 1800 on my desktop MIXO
Any idea how I can stop tracks deleted/removed from collection showing on re-import and also how to reset the iOS so it correctly syncs and only shows the tracks currently on my desktop MIXO.
Thanks!
The same question 
Hi there,
MIXO should not show deleted tracks.
However, if you synced to the cloud and did 'Reset MIXO', it's possible that the cloud tracks had not fully deleted before you reconnected, and therefore synced back down.
The best solution is to do this:
1. Logout and login again to ensure everything is working correctly.
2. Reset MIXO (Settings/Debug), wait a couple of minutes, then click it again for good measure.
3. Reconnect your cloud, then import.
That should clean everything up nicely.
Let me know how you get on!
Remko
Hi there,
MIXO should not show deleted tracks.
However, if you synced to the cloud and did 'Reset MIXO', it's possible that the cloud tracks had not fully deleted before you reconnected, and therefore synced back down.
The best solution is to do this:
1. Logout and login again to ensure everything is working correctly.
2. Reset MIXO (Settings/Debug), wait a couple of minutes, then click it again for good measure.
3. Reconnect your cloud, then import.
That should clean everything up nicely.
Let me know how you get on!
Remko
Hi thanks for your quick reply!
I've done the above, but even on the first stage of reimporting from Rekordbox it's importing 2400 tracks, when I only have 1836 in my collection in Rekordbox. It seems to still be importing these Tidal tracks which have been removed from my collection.
I'm not sure why there's a difference between what is in my Rekordbox collection and what is being imported into MIXO?
Thanks!
Hi thanks for your quick reply!
I've done the above, but even on the first stage of reimporting from Rekordbox it's importing 2400 tracks, when I only have 1836 in my collection in Rekordbox. It seems to still be importing these Tidal tracks which have been removed from my collection.
I'm not sure why there's a difference between what is in my Rekordbox collection and what is being imported into MIXO?
Thanks!
I have an idea - I'll email you separately for this.
I have an idea - I'll email you separately for this.
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