Extremely frustrated

Guest shared this question 17 months ago
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i load an xml file from itunes on my old laptop to mixo on my new laptop and everything just comes up as an error. I'm obviously doing something wrong, i just don't know what it is. please help

Replies (7)

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Hi there,


Here's a guide for importing from iTunes:

https://support.mixo.dj/guide/itunes-to-mixo


Alternatively, you can export a fresh XML from iTunes and import that.


Also please make sure you are on the latest version of MIXO, v1.10.


If you're still having problems after doing all of the above please let me know where the error is occurring and what it says.


Thanks in advance!


Remko

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I've followed the guide again, and now everything seemed to upload just fine with no errors, but now none of the tracks will play. Also, i was unable to locate the option "Share My iTunes XML" in preferences of iTunes...

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After re-analyzing all tracks, it's now saying all files are missing.

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maybe these will help figure out what I'm doing wrong

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It looks like the tracks are missing.


My guess is the XML you're importing is out-dated.


To check the paths, right-click the track list header in MIXO and show the filePath column. Have a look at where the missing tracks are supposed to be and check your computer to see if they are actually there.


I see you are on a Mac so presumably you are using the Music app rather than iTunes. Have you tried manually exporting your library to XML from the menu in Music? After importing that it might fix the issues.


If not, let me know.


Good luck!


Remko

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Thanks for your reply.


I'm trying to get my tracks and playlists from my old mac to my new mac. as you said, i exported my library to XML from the menu in Music. i've tried sending the XML with airdrop to my new mac, and then importing with MIXO, but to no avail. also, i've saved the XML to a usb, then tried it that way, but still didn't work.

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Where is your music stored? On the old computer?


The XML will contain filePaths to music in its original location. If you import the XML on another computer, the music won't be there. If you've moved the music to your new computer, the chances are the filePaths are slightly different. For example the computer name might be different.


If you look at the filePath column in MIXO you'll see where the tracks should be located.


You should import the XML to MIXO on your old computer, then upload/sync.


Once that's complete you can load MIXO on your new computer and download your tracks from the cloud so they're local.


Let me know if you need more information.


Remko

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