Hey johnnyj679123
Could you send me a bit more info about what happened and answer the following?
- Confirm you meet our minimum requirements:
https://support.mixo.dj/guide/mixo-system-requirements
- Check you're running our latest MIXO version (v0.47):
https://www.mixo.dj/download
- Send operating system (PC, Mac or Linux)
- What type of import did you do? Rekordbox, Traktor etc. and is that program up to date?
- Is Serato up to date?
Once we have all this we can look to replicate the issues and get a report raised with our team.
Thanks,
Jon
Replies have been locked on this page!
Hey johnnyj679123
Could you send me a bit more info about what happened and answer the following?
- Confirm you meet our minimum requirements:
https://support.mixo.dj/guide/mixo-system-requirements
- Check you're running our latest MIXO version (v0.47):
https://www.mixo.dj/download
- Send operating system (PC, Mac or Linux)
- What type of import did you do? Rekordbox, Traktor etc. and is that program up to date?
- Is Serato up to date?
Once we have all this we can look to replicate the issues and get a report raised with our team.
Thanks,
Jon
Hey johnnyj679123
Could you send me a bit more info about what happened and answer the following?
- Confirm you meet our minimum requirements:
https://support.mixo.dj/guide/mixo-system-requirements
- Check you're running our latest MIXO version (v0.47):
https://www.mixo.dj/download
- Send operating system (PC, Mac or Linux)
- What type of import did you do? Rekordbox, Traktor etc. and is that program up to date?
- Is Serato up to date?
Once we have all this we can look to replicate the issues and get a report raised with our team.
Thanks,
Jon
Replies have been locked on this page!