Could you send me a bit more info about what happened and answer the following?
- Confirm you meet our minimum requirements:
- Check you're running our latest MIXO version (v0.47):
- Send operating system (PC, Mac or Linux)
- What type of import did you do? Rekordbox, Traktor etc. and is that program up to date?
- Is Serato up to date?
Once we have all this we can look to replicate the issues and get a report raised with our team.
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