none of the buttons work

basskira shared this question 3 years ago
Answered

None of the functions (export, import, settings, etc.) work.. I have an imported playlist from Traktor Pro 2 (as an NML file) and I want to export it to rekordbox, but I can't press any function.

Replies (1)

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Hey basskira


Could you send me a bit more info about what happened and answer the following?

- Confirm you meet our minimum requirements:

https://support.mixo.dj/guide/mixo-system-requirements

- Check you're running our latest MIXO version (v0.35):

https://www.mixo.dj/download

- Send operating system (PC, Mac or Linux) & device info for your phone

- Send screenshots or videos of your issue / describe what you are seeing in more detail


Once we have all this we can look to replicate the issues and get a report raised with our team.

Thanks,

Jon

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