CommunicationError: Something went wrong

Vinny shared this question ago

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I'm trying to disconnect Google Drive so I can reconnect a different Google Drive. I get the above error. Using 0.21.0

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Vinny ●

Solved this issue by logging out of the program then logging back in.

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Jon ●

Thanks Vinny!

We're in the process of creating guides for common errors like this one, so I'm glad you managed to find the solution for yourself.

How are you finding v0.21 generally?

Jon

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Vinny ●

I haven't been able to import my library. So here is what I'm experiencing. I've been trying to import my VirtualDJ library So the Analysis works fine. Upload Artwork takes forever. If I can get by that then uploading hangs up on 0/2872 forever, never progresses. Often the MIXO windows go all white. This happened even when I left it overnight. Thanks for including the reset button because I've had to use it several times. So since 0.21.0 I haven't been able to do anything.

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Vinny ●

Yeah, while I'm uploading I have to keep the window active otherwise it goes white and then I have to redo it from the beginning.

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Jon ●

Hi Vinny,

Really sorry you're experiencing this issue! If you import a smaller portion of your library do you have the same issue with upload?

Apologies if I've asked you these questions before, I realize you've been helping us test for a long time!

What is your upload speed like?

Can you list your system information? Including OS, RAM, Processor etc.

Thanks,

Jon

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