wont stay open...

keepitjungle shared this question 3 years ago
Answered

Ive been eagerly anticipating the release, and i got my rekordbox xml imported ok, but when i open the app to check it out, when i try to move my mouse to go to a track, the whole program shuts down..... just closes... win 10.

Best Answer
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Make sure to update in-app to the latest version (0.11.0) or https://www.mixo.dj/download.


Let us know if you have any further issues.

Replies (2)

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1

Please:

- Send screenshots of the issues you're seeing

- Explain what you're trying to do and how you're doing it

- Send Operating System & device info

- Confirm you meet our minimum requirements:

https://support.mixo.dj/guide/mixo-system-requirements

- Check you're running our latest MIXO version:

https://www.mixo.dj/release-notes


Once we have all this we can look to replicate the issues and get a report raised with our team.

photo
1

Make sure to update in-app to the latest version (0.11.0) or https://www.mixo.dj/download.


Let us know if you have any further issues.

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