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MIXO Topic Question

save to MIXO will not analyse folder has 84 tracks

clivefarrer shared this question ago

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Hi Im running a MacBook Air Big Sur ver 11.7.1.0 1.7 ghz dual intel core

8gb 1600mhz ddr3

ssd hd intel hd graphics 5000 1536

love the software keep up the great work

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Remko ●

Thanks for the kind words!

Please check the folder permissions, or grant MIXO full disk access via Mac settings.

Restart MIXO.

If that doesn’t work, what are the file types and how large are the files in size or duration? I think there’s a 2GB or 20 minute limit for analysis.

Remko

MIXO DJ team

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clivefarrer ●

super quick response and a Sunday thank you Remko. I have now given full access to the hard drives but it has not worked I have rebooted Mixo and the MacBook no large files any other thoughts .

thanks in advance Clive

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Remko ●

Hmm ok. So you’ve selected a folder on your Mac (or drag dropped) and imported the tracks but analysis failed for all 84 tracks?

Remko

MIXO DJ team

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clivefarrer ●

Yes I drag and dropped the file

I also tried on individual tracks not in that folder the tracks get uploaded to the cloud successfully,

I have opened the program from another MacBook with out any joy .

Regards

Clive

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Remko ●

The logs will tell you the reason why they are not analysed.

Music/MIXO/Logs

Remko

MIXO DJ team

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Remko ●

Did you manage to find any useful logs?

Remko

MIXO DJ team

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clivefarrer ●

Yes I will load them when I get a chance

Sent from Outlook for iOS

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Remko ●

Thank you that would be great. Hopefully it will give us more of an insight into what’s happening.

Remko

MIXO DJ team

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