Tips for dealing with login issues

If you are able to login successfully in the browser but authentication fails after redirecting back to the MIXO app or MIXO:GOLD website, here are some useful tips:


1. First check your system clock time is correct, otherwise authentication will fail.

2. Logout via:
https://www.mixo.dj/login-success

3. Login via a different browser.

4. Clear your browser cookies and cache.

5. Check your firewall and anti-virus software allow requests from MIXO and www.mixo.dj/gold.

6. For MIXO app, check the app permissions and/or run as an administrator.

7. Test if login works on mobile using data connection (not wifi).

8. Check your router firewall (where possible).

9. Restart your router (where possible).


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